RESTAURANT MANAGER AT ALTERNATE DOORS

  • Full Time
  • NAIROBI

Company Details

We are a Human Solutions Company, based in Kenya, with headquarters in Nairobi Kenya. Being in operation for over eight years with an East African and the wider African region reach.

Restaurant Manager Job, Hotel Jobs Kenya 2021, 

Our client is a high end restaurant currently looking to hire a Restaurant Manager.

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Responsibilities

  • Work with Shift Supervisors to identify and resolve gaps in training, service and standards.
  • Ensure the company standards are upheld at all locations in terms of service delivery, cleanliness and food presentation.
  • Increase efficiencies in operations
  • Oversee the payroll to ensure all information is submitted to the Accounts for new starters and leavers.
  • Address any disciplinary and grievances within the supervisory team following the company’s’ Staff Policy
  • Deal with any escalations from the Shift Supervisor team
  • Address any maintenance and repair issues
  • Run reports on daily sales/monthly sales using the POS system and work with Directors and F&B Controller to improve the bottom line
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Qualifications

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  • BSc degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
  • At least 3 years proven work experience as a Supervisor in a busy restaurant with a bar setup
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Extensive food and beverage (F&B) knowledge

How to Apply

Please send your CV to jobs@alternatedoors.co.ke

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