Assistant Manager – Innovation (Ideas Management)

Company Details



Assistant Manager – Innovation (Ideas Management)
Job summary:

This role is primarily responsible for assisting in the implementation of Innovation management strategy, idea management framework, manage sequencing and screening of ideas, maintain the idea management portal, manage reward of innovation and promoting innovation culture in the Authority.


The role is also responsible for managing communication and engagement with internal/external innovators, technology companies and other institutions intending to showcase innovations with KRA.

Key responsibilities:


Assist in development and implementation of the Innovation strategy, framework and policy.
Conduct idea evaluation, screening and sequencing of innovative ideas
Assist in development of business case proposals for innovative ideas for approval by top management
Conduct awareness and sensitizations aimed at promoting an innovation culture in the Authority
Conduct engagements with external stakeholders to explore and identity high impactful innovations that improve revenue administration.
Implement of measures that ensure innovation is effectively rewarded in the Authority
Implement strategic partnerships with departments and business units to support the implementation of Innovation initiatives, including review and selection of high impactful innovative ideas.
Prepare timely reports and provide updates on issues related to quality of ideas and portal, and assist in implementing actions to address feedbacks from staff and externals
Monitoring and evaluating effectiveness of innovation initiatives
Review awareness and sensitizations materials and plans aimed at encouraging usage of idea management portal (iNNOVATE)
Assist in implementation of work plans for initiatives that cut across in the organization: Audit, Integrity, Quality Management, Risk Management and others.

Operational Responsibilities / Tasks


Conducting review & approval of staff leave, performance contracts and appraisal
Conduct regular meetings with team on innovation unit and external stakeholders
Manage work assignment and allocation for staff.
Provide operational support and guidance to staff.
Academic and Professional qualifications

Undergraduate degree in Business, Information Technology, Project Management, or related fields.

Master’s degree is an added advantage.

Professional Qualifications in Project Management, Monitoring & Evaluation or Balanced Score Card is an added advantage.

Relevant work experience required

A minimum of four (4) years’ experience, of which one (1) year work experience should be at Supervisory level in the relevant field.

Skills required

Excellent verbal communication, and the ability to convey information clearly and effectively
Strong leadership abilities
Excellent delegator and mediator
Great interpersonal skills and customer service
Knack for problem-solving
Excellent time management
Responsible, goal oriented and organized
Strong attention to detail and ability to multitask
Confident, proactive and willing to take on challenges
Great listening skills and able to take direction from individuals in higher-level positions
Able to manage and motivate others
Additional requirements

Passion for innovation and creative-thinking
Forward-thinking and adaptable to dynamic situations
A solid understanding of innovation and how it should be applied in business.

Job Application Guidelines

Go to and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:

After registration go to
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):

On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.
Application process:

To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to


If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

To apply for this job please visit


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