Company Details

Africa's Leading Airline with over 40 years of Aviation Experien


Job Purpose:

The role of the Laundry Officer exists to provide maximum comfort and hygiene to our guest by delivering the best quality of laundered aircraft furnish and linen.

Principle Accountabilities;


  • Adhere to Laundry processes and formulas.
  • Classify aircraft furnish, and linen specific categories prior to washing to ensure production efficiency.
  • Load the laundry wash wheels properly and follow wash formulas to obtain efficiency in the washing process.
  • Carry out preventive maintenance procedures on a daily, weekly, and monthly basis including filter cleaning/replacements, light oiling and water/detergent/steam leak identification.
  • Multiskilling involving working on aircraft cabin aesthetics and cleanliness involving removal and replacement of soiled seat covers and curtains. Aircraft fumigation and pest control
  • Ability to check for latched laundry machine system faults on the selector panel for predictive maintenance and accurate trouble shooting.

Economical Operation

  • Use the right prescribed quantities of chemicals; proper water levels; maintenance of equipment and proper scheduling of resources.
  • Daily replenishment of detergents/cleaning solvents to the optimum levels.

Quality Management

  • Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
  • Carry out visual inspection to detect machine failures /problems which can be solved without undue downtime.
  • Keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.


  • Keep the Laundry free of dust and inspect daily.
  • Empty line traps frequently after every shift.
  • Attend to leaking pipes, humming motors or steam leaks immediately.
  • Ensure and maintain a safe, healthy and secure working environment in compliance
    with the authority’s requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
  • Report hazards, near misses and incidents occurrences as per company procedures.
  • Be conversant with firefighting skills.


  • Pounds per hour produced per laundry step.
  • Soiled carts dumped/pounds separated.
  • Number of tunnel loads (transfers).
  • Number of loads washed in conventional washers and turnaround time between loads.
  • Pieces per hour per workstation person, including hand folded items Carts packed per hour.

Knowledge, Skills and Experience

  • Certificate in laundry, housekeeping, hospitality, catering, or hotel management.
    Minimum 2 years relevant working experience. Previous experience in a similar role is preferable.
  • Familiarity with cleaning detergents and laundering equipment
  • Ability to stand for long periods with capacity to lift up to 20 pounds unaided.
    Basic arithmetic skills
  • Outstanding organizational and time management skills.
  • Excellent analytical and problem-solving skills.

Interested candidates who meet the above requirements are requested to submit their application through LinkedIn or by attaching a detailed curriculum, vitae quoting the position title in the subject of your email to



Due to the volume of applications that we receive, only short-listed candidates will be contacted.


Kenya Airways is an equal opportunity employer.



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