About the job
Group Co-ordinators are at the heart of our business model and deliver our products and services to our clients. The role is a combination of a sales and credit officer.
Equipped with our unique sales process, the hires will organize and run mobilization meetings with interested clients, follow up on sales leads, complete sales, which includes delivery of products and signing our contracts, as well as deal with late-paying customers and warranty cases. Most importantly, they build lasting relationships with our leaders in these groups who recruit our clients within their own social networks.
The hires will be based in the Vihiga and Kapsabet hub and report to the respective Area Coordinator there. This is an opportunity to be part of a growing start-up with big ambitions and a dedicated team, but it also means that it is a rapidly changing environment, requiring you to be responsive and adaptable.
This is an entry-level position.
Key activities and deliverables of the role:
• Identify and develop groups of clients and group leaders in rural areas.
• Manage our unique sales process from start to finish, including contract signing, customer education, data entry/ reporting and after-sales / warranty services.
• Coach group leaders in building their sales and group management skills and develop lasting relationships beyond their initial purchase.
• Manage late-paying groups and clients through strict follow up and repossessions where necessary.
• Identify target audiences to grow your sales network and analyse and identify business growth opportunities.
You are the right candidate if:
• You are passionate about rural development and making a difference for the less well-off in this country and excited about working in a multi-cultural environment; You value diversity and are respectful to others.
• You are a team player who leads by example and is excellent at listening and building trust and long-lasting relationships with clients and within teams.
• You value ownership and freedom in exchange for accountability and responsibility.
• You are self-driven, highly organized, and able to operate independently towards set targets.
• You are adaptable to intensive on the job training.
• You have rural work experience with MFIs, co-operatives, NGOs or social impact organizations. Previous sales and/or credit experience is considered an advantage.
• You have a Higher Education Diploma or BSc. in a relevant field.
• You are willing to live and work in the areas highlighted.
• You have excellent communication skills including verbal and written communication in English and Swahili; knowledge of the local languages considered a strong advantage.
• Starting at Ksh. 18,000-24,000 per month, plus a strong bonus related element of around half the net salary which will vary with sales performance and client repayment rates. Increasing with experience.
• There are vacancies for the Group Coordinator role in the following areas/territories specifically:
• Mumias: Bungoma South, Busia West and Kakamega North
• The deadline for applications is 4th December 2021.
• Applications will be considered on a rolling basis.
• Only shortlisted candidates will be contacted.
To apply for this job please visit careers.bidhaa.co.ke.