The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
Housekeeping Supervisor
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
- Drive the productivity, motivation and development of all Housekeeping Team Members
- Inspire, steer & supervise the housekeeping team on a day-to-day basis
- Thoroughly train the Housekeeping Team
- Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines
- Organise and allocate rooms for the rostered team members on shift
- Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained
- Monitor labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections
Your experience and skills include:
- You pay exceptional attention to detail with previous Housekeeping leadership experience
- At least 2 years experience as Housekeeping Supervisor
- Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
- A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
- Excellent grooming and presentation skills
- A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed