Housekeeping Supervisor at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

Housekeeping Supervisor

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

  • Drive the productivity, motivation and development of all Housekeeping Team Members
  • Inspire, steer & supervise the housekeeping team on a day-to-day basis
  • Thoroughly train the Housekeeping Team
  • Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines
  • Organise and allocate rooms for the rostered team members on shift
  • Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained
  • Monitor labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections

Your experience and skills include:

  • You pay exceptional attention to detail with previous Housekeeping leadership experience
  • At least 2 years experience as Housekeeping Supervisor
  • ¬†Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
  • A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
  • Excellent grooming and presentation skills
  • A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed


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